Healthcare Assistant - Part Time - 12 Month Fixed Term Contract

We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!

At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:

The post-holder will work under the remit of the specialist nurses, working within the clinic. Main duties are working with the nursing team to support patients on their fertility journey from assisting with initial investigations right through to being present at events following treatments.
Other tasks include a wide range of administrative skills to book patients in for treatment, generating treatment plans and ensuring all documentation is complete ensuring regulatory requirements are met. This role is also a very practical role requiring a dynamic individual who is competent to assist with procedures throughout that journey to include theatre running, phlebotomy and many more tasks.

This position is available as a 12 month fixed term contract working 22.5 hours per week.

The Location:

Wessex Fertility was established in 1992 and is one of the UK’s longest standing IVF clinics. Due to the passion, expertise and reputation of our team, the clinic has grown into a leading fertility clinic and offers a full suite of treatment and diagnostic services, including PGT. Providing treatment to both NHS and private patients, Wessex Fertility performs approximately 500 fresh cycles and 500 frozen cycles per year. Conveniently located to the East of Southampton, a short distance from junction 7 of the M27, there is ample free parking for staff and patients around the building. We recently moved into our new building in 2024 and our brand-new laboratory is equipped with state of the art equipment and monitoring systems that support us in achieving excellent outcome KPI’s. Wessex Fertility also has a 5/5 inspection rating from the HFEA and excellent patient review scores.

Key Responsibilities:

• You will be responsible and accountable for the delivery of high quality care to meet the needs of the patients’

• Under direction, you will develop skills in the instruction, advice and care of couples throughout their treatment process. This involves clinical, theatre and recovery roles

• Phlebotomy

• Patient contact - in person, on the telephone and via email

• Complete patient and group paperwork on time and with accuracy

• Assisting in theatre and recovery

• Other duties as instructed by your line manager

• Administration for management of patient treatment cycles and to assist nursing staff as required

Qualifications and Experience:

• Previous experience as a Health Care Assistant

• IT literate

• Interest in Women’s Health

• Good communication skills

• Previous experience in Fertility Clinic or Outpatients department desirable

• Phlebotomy skills desirable

Location: TFP Wessex Fertility

Working Hours: 22.5

Monday, Wednesday and Friday

08.00-16.00

Bank holiday and occasional weekend working required

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)